Safe+Sound Somerset

Hotline Advocates are trained volunteers who provide 24-hour on-call coverage to the Safe+Sound Somerset hotline. Volunteers use excellent communication and organizational skills to remain calm and manage a crisis over the phone. Hotline Advocates are critical in: - screening hotline calls, - providing crisis intervention, support, and safety planning as needed, - referring callers to appropriate community resources, - making intake appointments for counseling, evaluation and legal clinics, - maintaining records of all calls, and - forwarding release forms to the Response Team Coordinator. Hotline Advocates are required to sign up for a minimum of two 24-hour shifts per month, with opportunities available both remotely and in-person at our Safe House. Advocates will be provided with specialized training and guidance for their role by staff. Sign up for this project today to learn more about becoming a Hotline Advocate! REQUIREMENTS FOR VOLUNTEERING 1. Completed Volunteer Application, including two references 2. Signed policies agreement 3. Background Check Release 4. Completion of 60-Hour training in Domestic Violence/Sexual Assault 5. Completion of additional Hotline-specific training